heaven presents its Feedback app

Feedback app, what’s that?

A mobile app that checks in with clients monthly. At the end of every month, clients receive a push notification, which invites them to indicate their level of satisfaction. We ask them to tell us if they are “happy”, “satisfied” or “unhappy” with the past month.

The app also helps us to get information across => highlighting a new offer, important heaven news, etc.

Clients are connected to their Dircli via the app (email + phone)

“heaven is going further in its endless quest for perfection. The [agency] now gives its [clients] the chance to download its Feedback app, entirely designed by its teams, from app stores on their phones. Once installed, the mobile app sends a push notification once a month inviting them to evaluate their level of satisfaction with heaven over recent weeks.”